Beebe representatives said Crowson was recognized for going out of her way to help a guest who was using a walker and looking for the cafeteria.
“Theresa was on her way to a meeting, but changed course and walked the guest to the cafeteria. She also helped her carry her food, and when she was struggling to find her money, paid for the guest’s lunch without her noticing and told her, ‘It’s all taken care of.’ Then, Theresa helped her get set up at a table to enjoy her meal.”
“Theresa didn’t just point to the cafeteria, she not only helped her with her tray and not only paid, but also set her up,” said clinical educator Laura Smith, who wrote Crowson’s LOVE Letter. “Theresa is a great example of the great unsung heroes we have at Beebe. Thank you, Theresa, for being a hero!”
“Theresa demonstrates many of the Beebe values, including acting with passion and love for others to make a difference and building trusting relationships with compassion and kindness. Great job, Theresa!” Beebe representatives said.
Beebe Healthcare’s LOVE Letter recognition program is similar to an employee-of-the-month program. Team members are encouraged to send LOVE Notes to other team members during the course of the month. A committee then evaluates the LOVE Notes and selects one to receive the monthly LOVE Letter.
Winners are announced in a surprise ceremony in which the committee visits the winner in his or her department and presents the award. Employees selected for the award receive:
∙ A parking space in the parking garage for one month;
∙ $100 gift card donated by Fred and Lyndie Hertrich;
∙ 100 points toward Beebe LOVE Notes Merchandise;
∙ Beebe’s 100th anniversary history book, “Two Men with a Dream: The Story of Beebe Healthcare”;
∙ A letter of congratulations and personal visit from members of the executive team;
∙ Their photo added to the LOVE Letter wall plaque; and
∙ A letter to the team member’s director and department recognition.
For more information, visit http://www.beebehealthcare.org/our-values.