Delmarva Power launches new easy-access solar app

Date Published: 
May 27, 2016

Delmarva Power is aiming to make it easier for customers to install solar panels on their rooftops and connect them to the electric distribution system. One recent change will allow customers who are interested in installing solar panels to bypass the paper process and instead complete an online application. The other change allows an authorized contractor who is selling, leasing or installing the solar panels to quickly get customer information they need to enable installation.

“This quicker and easier access to solar power is another benefit of our company’s recent merger with Exelon,” said Gary Stockbridge, Delmarva Power region president. “We’re responding to customer feedback and helping support the growth of solar power in Delaware and Maryland.”
As part of the merger, Exelon agreed to a number of commitments to foster the development of solar power in Delaware and Maryland.
Any customer who wants to generate power using solar panels needs a new “smart meter” so that the excess electricity generated by solar power systems can be transferred back to the electric grid, allowing the customer to receive credits on their Delmarva Power bills. With the creation of the new online application portal for solar customers, the process is expected to become even easier, according to Stockbridge. Contractors and self-install customers can access the portal online at www.delmarva.com/gpc.
Under current law, every solar contractor is required to know how much electricity a customer has used in the past before they can install solar panels, to ensure the panels can be correctly sized to match those customers’ needs.
In the past, gathering and providing the customer’s historical usage information to the contractor was a manual process, but the new online system has a secure, automated form that is designed to be quick and easy to use.
As of March 30, more than 9,000 customers in the Delmarva Power region use net meters on their homes. That compares to approximately 6,700 a year ago. Delaware and Maryland are among the fastest growing states for solar generation, Stockbridge noted.